jiliuno Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and jiliuno ("jiliuno," "we," "us," or "our") governing your access to and use of the jiliuno website, platform, and all associated services (collectively, the "Platform").

By accessing the jiliuno Platform, creating an account, making a deposit, or participating in any game or promotion offered by jiliuno, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the jiliuno Platform and close your account. Continued use of the Platform following any amendments to these Terms constitutes your acceptance of the revised Terms.

To register and use the jiliuno Platform, you must meet all of the following eligibility requirements:

• Age Requirement: You must be at least 21 years of age. This is a strict legal requirement under Philippine gaming regulations. jiliuno reserves the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate account suspension and forfeiture of all funds.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of the Republic of the Philippines.
• Jurisdiction: You must be physically located in a jurisdiction where online gaming is legal. It is your sole responsibility to ensure that your use of jiliuno complies with all applicable local, provincial, and national laws.
• Single Account: You may register and maintain only one account with jiliuno. Duplicate accounts are strictly prohibited. If jiliuno detects multiple accounts registered to the same individual, all accounts will be suspended and all funds forfeited.
• Personal Use: Your jiliuno account is for your personal use only. You may not allow any other person to access or use your account, nor may you transfer, sell, or assign your account to any third party.

By registering with jiliuno, you represent and warrant that you meet all eligibility requirements set forth in this Section 2. Any false representation will constitute a material breach of these Terms and may result in criminal prosecution.

To access real-money gaming services on the jiliuno Platform, you must complete the account registration process. During registration, you agree to:

• Provide accurate, current, and complete information about yourself as prompted by the registration form, including your full legal name, date of birth, residential address, email address, and mobile phone number.
• Maintain and promptly update your account information to keep it accurate, current, and complete at all times.
• Create a secure password and keep it confidential. You are solely responsible for all activities that occur under your account, whether or not authorized by you.
• Immediately notify jiliuno of any unauthorized use of your account or any other breach of security.

jiliuno reserves the right to request additional documentation to verify your identity, age, and payment methods at any time. Such documentation may include, but is not limited to, a government-issued photo ID, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withdrawal restrictions.

jiliuno reserves the right to refuse registration or to suspend or terminate any account at our sole discretion, without prior notice, if we believe that you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.

Deposits: jiliuno accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as displayed on the Platform. All deposits are processed in Philippine Pesos (PHP). Minimum and maximum deposit limits apply and are displayed at the time of transaction. Deposits are typically credited to your account instantly, though processing times may vary depending on the payment method used.

Withdrawals: You may request a withdrawal of your account balance at any time, subject to the following conditions:

• Your account must be fully verified. jiliuno may require additional documentation before processing a withdrawal.
• Withdrawals must be made to a payment method registered in your name. Third-party withdrawals are strictly prohibited.
• Minimum and maximum withdrawal limits apply and are displayed on the Platform.
• Withdrawal requests are typically processed within 1-24 hours, though processing times may vary depending on the payment method and verification requirements.
• jiliuno reserves the right to charge a processing fee for withdrawals, as disclosed at the time of the transaction.
• Any bonus funds or winnings derived from bonus funds are subject to wagering requirements before they can be withdrawn. See Section 5 for details.

Anti-Money Laundering: jiliuno is committed to preventing money laundering and terrorist financing. We reserve the right to conduct enhanced due diligence on any transaction that we deem suspicious. Accounts involved in suspected money laundering or fraudulent activity will be immediately suspended and reported to the appropriate authorities.

jiliuno may offer bonuses, promotions, and other incentives to players from time to time. All bonuses and promotions are subject to specific terms and conditions, which will be clearly stated at the time the bonus is offered. By accepting a bonus, you agree to be bound by the applicable bonus terms.

General Bonus Terms:

• Bonuses are intended for recreational players only. Professional players and bonus abusers are not eligible for bonuses.
• All bonuses are subject to wagering requirements, which specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before you can withdraw any winnings derived from the bonus.
• Different games contribute differently toward wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute less or not at all. Contribution percentages are specified in the bonus terms.
• Bonuses have expiration dates. If you do not meet the wagering requirements before the bonus expires, the bonus and any associated winnings will be forfeited.
• Maximum bet limits apply when playing with bonus funds. Exceeding the maximum bet may result in forfeiture of the bonus and any winnings.
• jiliuno reserves the right to void bonuses and winnings if we detect bonus abuse, including but not limited to: creating multiple accounts to claim bonuses, using betting strategies designed to exploit bonuses, or colluding with other players.

jiliuno reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. We also reserve the right to exclude any player from participating in bonuses or promotions at our sole discretion.

All games offered on the jiliuno Platform are governed by specific game rules, which are available within each game or upon request. By playing a game, you agree to abide by the applicable game rules.

Random Number Generators (RNG): All games on jiliuno use certified Random Number Generators to ensure fair and unpredictable outcomes. RNGs are regularly tested and audited by independent third-party testing agencies to verify their integrity and compliance with industry standards.

Game Malfunctions: In the event of a game malfunction, all affected bets and payouts are void. jiliuno will make reasonable efforts to notify affected players and restore their account balances to the state prior to the malfunction. jiliuno is not liable for any losses resulting from game malfunctions beyond the return of affected wagers.

Disconnections: If you experience a disconnection during a game round, the game round will continue to completion in your absence. Upon reconnection, you will be able to view the outcome of the game round. jiliuno is not responsible for losses resulting from disconnections caused by your internet service provider or device.

Fair Play Policy: jiliuno is committed to maintaining a fair gaming environment. The following activities are strictly prohibited:

• Using automated software, bots, or scripts to play games or place bets.
• Colluding with other players to gain an unfair advantage.
• Exploiting software bugs or errors to gain an unfair advantage.
• Using fraudulent or stolen payment methods.
• Engaging in any form of cheating, fraud, or manipulation.

Violation of the Fair Play Policy will result in immediate account suspension, forfeiture of all funds, and potential legal action.

In addition to the specific prohibitions set forth elsewhere in these Terms, you agree not to:

• Use the jiliuno Platform for any unlawful purpose or in violation of any applicable laws or regulations.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
• Interfere with or disrupt the operation of the jiliuno Platform or servers or networks connected to the Platform.
• Attempt to gain unauthorized access to any portion of the Platform, other accounts, computer systems, or networks connected to the Platform.
• Use any robot, spider, scraper, or other automated means to access the Platform for any purpose without our express written permission.
• Transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature.
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Platform.
• Harass, threaten, or otherwise abuse other players or jiliuno staff.

jiliuno reserves the right to investigate and take appropriate legal action against anyone who violates this provision, including removing the offending content, suspending or terminating the account of such violators, and reporting the violation to law enforcement authorities.

The jiliuno Platform, including all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof), is owned by jiliuno, its licensors, or other providers of such material and is protected by Philippine and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jiliuno Platform for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your web browser for display enhancement purposes.

You must not access or use for any commercial purposes any part of the Platform or any services or materials available through the Platform. All trademarks, service marks, and logos displayed on the Platform are the property of jiliuno or third parties. You are not permitted to use these marks without the prior written consent of jiliuno or the relevant third party.

To the fullest extent permitted by applicable law, jiliuno, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Platform.
• Any conduct or content of any third party on the Platform.
• Any content obtained from the Platform.
• Unauthorized access, use, or alteration of your transmissions or content.

In no event shall jiliuno's total liability to you for all damages, losses, and causes of action exceed the amount you have paid to jiliuno in the six (6) months prior to the event giving rise to the liability, or PHP 10,000, whichever is less.

The limitations of this section shall apply to any theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise, and whether or not jiliuno has been informed of the possibility of any such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

jiliuno reserves the right to suspend or terminate your account and refuse any and all current or future use of the Platform at any time, for any reason, without prior notice. Grounds for account suspension or termination include, but are not limited to:

• Violation of these Terms or any other policies posted on the Platform.
• Fraudulent, abusive, or illegal activity.
• Failure to provide requested verification documents.
• Creating multiple accounts.
• Bonus abuse or exploitation of Platform features.
• Chargebacks or payment disputes.
• Abusive behavior toward other players or jiliuno staff.

Upon termination, your right to use the Platform will immediately cease. If your account is terminated for cause, jiliuno reserves the right to forfeit any remaining account balance. If your account is terminated without cause, jiliuno will return your account balance (excluding any bonus funds) after deducting any applicable fees.

You may close your account at any time by contacting jiliuno customer support. Upon voluntary account closure, you may withdraw your remaining account balance in accordance with Section 4, subject to any applicable wagering requirements or restrictions.

jiliuno is committed to promoting responsible gaming and providing a safe environment for all players. We encourage all players to gamble responsibly and within their means. Gaming should be a form of entertainment, not a way to make money or solve financial problems.

Responsible Gaming Tools: jiliuno provides the following tools to help you manage your gaming activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account.
• Session Time Limits: Set reminders to take breaks after a specified period of play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform for a period of 30 days, 6 months, 1 year, or permanently.
• Reality Checks: Receive periodic notifications showing how long you have been playing and your net win/loss.

If you believe you may have a gambling problem, we strongly encourage you to seek help. Resources are available through PAGCOR's responsible gaming program and other local support organizations. For more information, please visit our Responsible Gaming page.

jiliuno respects your privacy and is committed to protecting your personal information. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the jiliuno Platform, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy. You also consent to receiving communications from jiliuno, including promotional emails, SMS messages, and push notifications, unless you opt out of such communications.

jiliuno implements reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

jiliuno reserves the right to modify these Terms at any time, at our sole discretion. We will notify you of any material changes by posting the updated Terms on the Platform and updating the "Last Updated" date at the top of this page. We may also notify you via email or through a notification on the Platform.

Your continued use of the jiliuno Platform following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Platform and close your account.

It is your responsibility to review these Terms periodically for changes. We recommend checking this page each time you access the Platform to ensure you are aware of the current Terms.

These Terms and your use of the jiliuno Platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Platform shall be resolved through good-faith negotiations between you and jiliuno. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc.

The arbitration shall be conducted in Metro Manila, Philippines, in the English language. The decision of the arbitrator shall be final and binding on both parties. Each party shall bear its own costs and expenses in connection with the arbitration, and the parties shall share equally the fees and expenses of the arbitrator.

Notwithstanding the foregoing, jiliuno may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

If you have any questions, concerns, or complaints regarding these Terms or your use of the jiliuno Platform, please contact us:

• Email: [email protected]
• Customer Support: Available 24/7 via live chat on the jiliuno Platform

We will make reasonable efforts to respond to your inquiry within 48 hours. For urgent matters, please use the live chat feature for immediate assistance.