Your privacy matters to us. This Privacy Policy explains how jiliuno collects, uses, stores, and protects your personal information when you use our platform.
At jiliuno, we treat your personal information with the same care we'd want for our own. Here's what that looks like in practice.
Every piece of data transmitted between your device and jiliuno is protected by bank-grade 256-bit SSL encryption. Your login credentials, payment details, and personal information are always secured in transit.
jiliuno complies with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules. Your rights as a data subject under Philippine law are fully respected and upheld.
jiliuno does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used only to operate and improve the jiliuno platform.
We only collect the personal information that is strictly necessary to provide you with a safe, compliant, and enjoyable gaming experience on jiliuno. Nothing more, nothing less.
You can request to access, correct, or update your personal information held by jiliuno at any time. Simply contact our support team and we'll process your request promptly.
Subject to legal and regulatory retention requirements, you may request the deletion of your personal data from jiliuno's systems. We will honor such requests within the timeframes required by law.
This Privacy Policy ("Policy") describes how jiliuno ("jiliuno," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you," "your," or "User") who access or use the jiliuno website, mobile applications, and related services (collectively, the "Platform").
By accessing or using the jiliuno Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Policy, you must immediately cease using the Platform and close your account.
This Policy is incorporated into and forms part of our Terms and Conditions. Capitalized terms not defined in this Policy have the meanings assigned to them in the Terms and Conditions.
Philippine Data Privacy Act Compliance: jiliuno is committed to complying with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations. We respect your rights as a data subject under Philippine law and have implemented appropriate organizational, physical, and technical security measures to protect your personal information.
jiliuno operates as a data controller with respect to the personal information we collect through the Platform. We determine the purposes and means of processing your personal data in accordance with this Policy and applicable data protection laws.
jiliuno collects several categories of personal information to provide, maintain, and improve our services. The types of information we collect include:
2.1 Information You Provide Directly
2.2 Information Collected Automatically
2.3 Information from Third Parties
| Data Category | Purpose | Legal Basis |
|---|---|---|
| Account Registration Data | Account creation, user authentication, customer support | Contract performance, legitimate interests |
| Identity Verification Data | Age verification, KYC/AML compliance, fraud prevention | Legal obligation, legitimate interests |
| Payment Information | Processing deposits and withdrawals, transaction records | Contract performance, legal obligation |
| Usage Data | Platform improvement, personalization, fraud detection | Legitimate interests, consent |
| Communications | Customer support, dispute resolution, service notifications | Contract performance, legitimate interests |
jiliuno uses the personal information we collect for the following purposes:
3.1 Service Provision and Account Management
3.2 Legal and Regulatory Compliance
3.3 Platform Improvement and Personalization
3.4 Marketing and Communications
3.5 Security and Fraud Prevention
Marketing Opt-Out: You can opt out of receiving promotional emails from jiliuno at any time by clicking the "unsubscribe" link in any marketing email or by adjusting your communication preferences in your account settings. Please note that even if you opt out of marketing communications, we will still send you essential service-related notifications.
jiliuno does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your personal information with the following categories of recipients in the circumstances described below:
4.1 Service Providers
We share personal information with trusted third-party service providers who perform services on our behalf, including:
All service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was disclosed.
4.2 Legal and Regulatory Authorities
We may disclose your personal information to law enforcement agencies, regulatory bodies, courts, and other government authorities when required by law or when we believe in good faith that disclosure is necessary to:
4.3 Business Transfers
In the event that jiliuno is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your personal information may be transferred to the acquiring entity or successor organization. We will notify you via email and/or a prominent notice on the Platform before your personal information is transferred and becomes subject to a different privacy policy.
4.4 With Your Consent
We may share your personal information with third parties when you have given us explicit consent to do so. For example, if you participate in a promotion sponsored by a third party, we may share your information with that sponsor with your permission.
No Third-Party Marketing: jiliuno does not share your personal information with third parties for their own direct marketing purposes. Your data is used solely to operate and improve the jiliuno Platform and to comply with legal obligations.
jiliuno takes the security of your personal information seriously and has implemented appropriate technical, organizational, and physical security measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction.
Technical Security Measures:
Organizational Security Measures:
Your Responsibility:
While jiliuno implements robust security measures, you also play a critical role in protecting your account. You are responsible for:
No Absolute Security: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide your personal information at your own risk.
jiliuno uses cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and improve your experience on the Platform.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and login status.
Types of Cookies We Use:
Managing Cookies:
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you disable cookies, some features of the jiliuno Platform may not function properly.
To learn more about cookies and how to manage them, visit www.allaboutcookies.org (reference only, not a clickable link).
Third-Party Tracking:
jiliuno may use third-party analytics services (such as Google Analytics) to collect and analyze usage data. These third parties may use cookies and similar technologies to track your activity across different websites. We do not control these third-party technologies, and their use is subject to their own privacy policies.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information:
You have the right to be informed about the collection and processing of your personal data, including the purposes, extent, and methods of processing.
You have the right to obtain from jiliuno confirmation of whether we are processing your personal data, and to access that data along with information about how it is being used.
You have the right to request correction of inaccurate or incomplete personal data. You can update most of your account information directly through your jiliuno account settings.
You have the right to request deletion of your personal data, subject to legal and regulatory retention requirements. We will honor such requests within the timeframes required by law.
You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Exercising Your Rights:
To exercise any of these rights, please contact jiliuno's Data Protection Officer at [email protected] (displayed as plain text, not a clickable link). We will respond to your request within fifteen (15) days as required by the Data Privacy Act. In some cases, we may need to verify your identity before processing your request.
Limitations:
Your rights are not absolute and may be limited by legal and regulatory requirements. For example, we may be required to retain certain personal information for tax, accounting, or anti-money laundering purposes even if you request deletion. We will inform you of any such limitations when responding to your request.
jiliuno retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Retention Periods:
Secure Deletion:
When personal information is no longer needed and the applicable retention period has expired, jiliuno securely deletes or anonymizes the data in accordance with industry best practices. Deletion methods include secure overwriting and cryptographic erasure to ensure data cannot be recovered.
Legal Holds: In some cases, we may be required to retain personal information beyond the standard retention periods due to legal holds, ongoing investigations, or litigation. We will notify you if your data is subject to such a hold.
jiliuno is strictly intended for users who are at least 21 years of age. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21.
If we become aware that we have inadvertently collected personal information from a person under 21 years of age, we will take immediate steps to delete that information from our systems and terminate the associated account. All winnings will be voided, and deposits will be returned (minus processing fees).
If you are a parent or guardian and believe that your child has provided personal information to jiliuno, please contact us immediately at [email protected] (displayed as plain text, not a clickable link) so that we can take appropriate action.
Age Verification: jiliuno employs age verification measures during the registration process and may request additional documentation to confirm your age at any time. Providing false information about your age is a violation of our Terms and Conditions and may result in legal consequences.
jiliuno primarily operates within the Philippines, and your personal information is stored on servers located in the Philippines or in secure cloud infrastructure within the Asia-Pacific region. However, some of our service providers may be located in other countries, which may result in your personal information being transferred to, stored in, or processed in jurisdictions outside the Philippines.
When we transfer personal information to countries outside the Philippines, we ensure that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and its implementing rules. These safeguards may include:
By using the jiliuno Platform, you acknowledge and consent to the transfer of your personal information to countries outside the Philippines under the safeguards described above.
The jiliuno Platform may contain links to third-party websites, applications, or services that are not owned or controlled by jiliuno. This Privacy Policy applies only to the jiliuno Platform and does not cover the privacy practices of third-party sites.
We are not responsible for the privacy policies or practices of third-party websites. When you click on a link to a third-party site, you will be subject to that site's privacy policy. We encourage you to read the privacy policies of any third-party sites you visit.
jiliuno does not endorse or make any representations about third-party websites or their content. Your interactions with third-party sites are at your own risk.
jiliuno reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes to this Policy, we will notify you by:
Your continued use of the jiliuno Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you must stop using the Platform and close your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
If you have any questions, concerns, or complaints about this Privacy Policy or jiliuno's data protection practices, please contact us:
Data Protection Officer
jiliuno
Email: [email protected]
Customer Support: Available 24/7 via live chat on the jiliuno Platform
We will investigate and respond to your inquiry within fifteen (15) days as required by the Philippine Data Privacy Act. If you are not satisfied with our response, you have the right to file a complaint with the National Privacy Commission of the Philippines.
National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila, Philippines
Website: privacy.gov.ph (reference only, not a clickable link)
We Value Your Privacy: At jiliuno, protecting your personal information is a top priority. We are committed to transparency, accountability, and compliance with Philippine data protection laws. Thank you for trusting us with your data.
Now that you know how jiliuno protects your personal data, you can play with confidence. Join thousands of Filipino players enjoying slots, Bingo, Tongits Go, and more on the most trusted online gaming platform in the Philippines.
21+ only. Play responsibly. Your data is protected under the Philippine Data Privacy Act.